SG
Shane G

1 reviews | Active since Mar 2015

09 Feb 2017, 10:38

Pick n Pay Malvern sells Rotten Chicken...also they are forever out of baskets.

<p>Bought chicken pieces from PNP Malvern yesterday. Took it home and when I opened the seal i nealry collapsed cos it was smelling really bad. Ok so it was on special, however whether on special or not they should not sell rotten stuff. My wife took it back to them this morning and they gave her a really hard time for the refund, but eventually did refund her. Said that it was on special and therefore it went off. Really PnP, this is your attitude. Can someone please tell me how to report this to the health athorities. PnP please do not contact me. I do not need your empty promises and sad stories. Also PnP, you make so much of money, can you please get more baskets for this store, You should be embarrased that your Customers have to constantly beg for baskets from other Customers at the tills or walk aroung aimlessly looking for baskets despite your store being so empty. Malvern PnP is by far the worst PnP that I've ever been to and I wonder when PnP Senior Manaement will heed to our complaints and do something about the management of this store. This is not the first complaint that I have had about this store and its current management.</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply09 Feb 2017, 11:40
Official

Good day Shane

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate shopping & product experience.

We will address the issue with our management team and will be in touch with feedback.

Kind Regards

Naledi Senabelo Ndlovu

SG
Shane G's update09 Feb 2017, 11:46
Reviewer Update

Thank you.