BD
Bongiwe D

1 reviews | Active since May 2019

04 Jul 2021, 08:16

Pick 'n Pay mall of the south

You should really get rid of that lonwabo or whatever the guy name is.i bought a kettle in December it became faulty in March I took it for an exchange and they did that in June I had the same problem with the kettle again sent my brother to take it back as I am 8months pregnant , called in that guy practically told me I was boiling milk with the kettle I'm very much educated and just got my honors at 30yrs I don't appreciate such low manager to tell me such nonsense. I was then told to come and bring the kettle myself ,you should really train your stuff properly and I want my money back I'd rather buy at checkers or somewhere else not Pick n pay anymore

0
Replies (2)
BD
Bongiwe D's update05 Jul 2021, 14:47
Reviewer Update
I am still waiting for feedback
Pick n Pay
Pick n Pay's reply06 Jul 2021, 08:13
Official
Hi Bongiwe,

We have done a  follow up on this for you and have been advised by our management team that you have been contacted and arrangements are being made for a new kettle.

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.

Chat to us on WhatsApp: +***7
Call us on   : ***
Email us on: ***

Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00

Thank you for allowing us the opportunity have this resolved.

Kind Regards,
The Pick n Pay Team