GW
Gregory W

1 reviews | Active since May 2026

26 Dec 2023, 14:47

Pick n Pay Malbarton

My complaint is based on 4 visits over the past 4 months . The quality of the vegetables at this branch is absolutely appaling yesterday I was there wanting to buy a loose cabbage the very sight not to mention the smell of the items was bad if they were giving these items away i would not want them . I bought a small pack of tomatoes and carrots a month back their were fruit flies galore half the tomatoes spoilt by the second day the 3kg carrots developed black fungus i had to toss them . And we must pay good money for such ******* . If the manager in that store was doing his or her job that would be a start in the right direction its very disrespectful to expect the general public to pay good hard earned money for such trash . They should load it up on a truck and drive it to the nearest ***gery where is can be served to that customer base . If i must be honest the next time i buy there and it goes off I will return it and demand my money back . Just for interest sake i buy at Brackenhurst Pivk n Pay and the comparisons are a shocking reminder of what bad quality means . Malbarton can take a page out of Brackenhurst pick n pays book . The manager at Malbarton needs really good shake up

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Dec 2023, 16:55
Official
Hello Gregory,
 
Thank you for reaching out to Pick n Pay Customer Care team.   
 
Kindly note that we have escalated the query to the store, they should be in touch with you soon.    
 
For your records, please see reference number -***. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal    Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:    WhatsApp: *** WhatsApp Link:  https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***. Email us on: ***   Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00   Thank you for choosing Pick n Pay and we hope you have a lovely day further.    Kind Regards, 
The Pick and Pay Team  

Best regards,