Pick n pay looks down on township customer market.

I write this review with grave dissappoint in the overall customer experience and questionable independant store policy claim by staff and Manager at Pick n Pay kwa Mnyandu Mall. 1stly i went to purchase food at the warm food section, there was no staff available, leaving the area completely un-attended. After some time a staff member walks past me and says "just wait here someone will eventually attend to you". I then take the salad, only to find that there are about 2 tills being operated, with the que incredibly long. No express till open for that matter. I then head to the kiosk to get an energy drink, where im shouted at by a Sindisiwe Gcwenza, that i cant pay at the kiosk. I then request the manager, by the name of Candice, on duty. I ask Candice why i cant pay for the 2 items at the kiosk, especially since the express tills and most tills are inactive. She responds that it is the pick n pay policy that dictates so. I ask which policy is this and she responds, their isolated independant policy. I left my goods and left the store. The customer service at this pick n pay is appalling, the management is not willing to really assist and the attitude of the staff is questionable, judging from so many till closed at a time like this. The time is 10:30 am. It also seems as if the staff have no respect for their customers, im not sure if they do this because this is a township mall.