Pick n Pay Lonehill sells rotten chicken to public

Item: Pick n Pay
Rating: 1
Author: Carol L

Pick and Pay Lonehill sells rotten chicken as pre-seasoned braai ready chicken to the public. Totally unacceptable

Helpful (0)

Replies (2)

Pick n Pay's replyOfficial

16 Apr 2018, 09:24

Good day Carol,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas

Pick n Pay's reply16 Apr 2018, 09:24

Official

Good day Carol,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas

Carol L's updateReviewer Update

23 Apr 2018, 13:06

Thank you. Comprehensive detail has been provided to your Corporate Team for further investigation. Your Branch Manager was informed that frequent & random tests will be conducted on pre-packaged foods sold at the Pick and Pay Lonehill Branch. Official complaints also lodged with the various Provincial and Metro departments, for further health inspections to be conducted onsite.

Carol L's update23 Apr 2018, 13:06

Reviewer Update