Pick ń Pay Local way too vocal!

The Pick ń Pay Local in Leandra/Leslie gives Pick ń Pay a bad name! The staff are RUDE and UNHELPFUL. The Managers are USELESS and customer service means NOTHING to this PnP.

There is never anyone at the fruit scales or in the bakery. And if you are helping yourself and someone happens to see you then they go off at you, shouting and screaming. They are also never willing to accomodate you buy putting hot bread in brown bags to avoid them going soggy and wet. The cashiers are all rude talking above their customers,they do not greet customers, they do not stop talking to attend to customers, so if you want to buy airtime for example you need to wait for them to finish or risk being glared at for interrupting their chat. And if their is a problem they discuss you and the problem in a language you don't understand and don't tell what the conclusion was.

They are NOT at all willing to assist you if it means they need to do a bit of effort and if you do decide to speak to the manager, they are arrogant and rude and unhelpful. The manager that "assisted"today decided to cancel my transaction because I had the nerve to ask for a cashback and they did not feel like getting me the money and I complained about it. He then went on to get his staff to deny us service! My husband eventually got them to give the money when 1 cashier decided to assist him regardless of the others refusing.

This is terrible service from a Nation wide trade mark that makes one want to withdraw all support. Because it is a small PnP in a tiny town their service should be even better than that of a bigger store because their customers are repeat clients.