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yusuf P

1 reviews | Active since Apr 2012

24 Apr 2019, 12:06

Pick n Pay local refused to help me to feed a few hungry souls in Parow

I was at Builders Warehouse in Parow Cnr DeLarey and Joubert Street to have a board cut and some of the unemployed people ask me to buy them something to eat so I agreed to buy some rolls for all. I went to the Pick n Pay local and ordered a 100 hamburger rolls which cost R2.50 each. The lady at the bakery counter refused to sell me the large amount and said that I have to order rolls for that amount (I could see that there were enough rolls displayed). I explained to her that I am not from the area and I just saw an opportunity to feed some hungry people. She still refused. I then spoke to the manager and he had the same view so I just walked away. I felt lousy having to explain to a Manager the same thing twice as if I am speaking to a "Spoilt Man Child" and why I needed his help to step up. This was not for a function held outside the Pick n Pay local shop.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Apr 2019, 09:18
Official
Good day Yusuf

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. 

Kindly be advised that your complaint is currently addressed with the management team & correspondence to your complaint will be done via this team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind Regards,  
Pick n Pay Team