ZS
Zeeshaan S

1 reviews | Active since Oct 2018

05 Oct 2018, 15:25

Pick n pay local in Epping

The staff are very unprofessional and ,and do not pay attention to customers. On arrival at the bakery section, I asked for certain type of rolls which the lady said there wasn't any left even though I could see it laying in the display. She finally checked and gave me the rolls. I then continued and asked her for ring donuts, again she messed up by giving me custard donuts. When rectifying her, she got annoyed. The staff need to be trained on engaging with customers more friendly

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Oct 2018, 10:09
Official

Good day Zeeshan

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu