Pick n Pay Little Falls Poor service/Bad attitude
I shop frequently at Pick n Pay Little Falls, Hendrick Potgieter Roodepoort and on Monday when i did my months grocery shopping i was completely disgusted & annoyed with the service. About 50% of the items i had purchased were priced incorrectly, i had checked my till slip & noticed a lot of items doubled the price as aposed to the shelf markings. I immediately asked to apeak to a manager & confronted him with my discrepancies but was told, "the new machine that prints the prices is broken & that most of the prices on the shelves are incorrect anyway"! What utter nonsense & it is not the customers problem, its PnP to make sure the prices are correctly marked. I find this totally unacceptable & poor service!
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Replies (2)Pick n Pay's replyOfficial
16 Jan 2020, 12:09 Good day Lara ****in, Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad service and inconvenience caused. We are busy addressing your concerns with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Pick n Pay's reply16 Jan 2020, 12:09
Official
Good day Lara ****in, Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad service and inconvenience caused. We are busy addressing your concerns with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
's updateReviewer Update
16 Jan 2020, 12:10Thank you!
's update16 Jan 2020, 12:10
Reviewer Update
Thank you!
