SM
Slindile M

1 reviews | Active since Feb 2019

26 Dec 2019, 15:19

Pick n Pay Lifestyle Centurion - Both black and white customers must receive same treatment

I went to Pick and Pay to buy a stove and a lady referred me to a guy called Steve , Steve refused to assist me , he was busy chatting to a lady about his upcoming weekend A left and tried to look for a stove by myself . A white woman approached him and asked for some assistance , he immediately stopped talking and walked the lady to another shelf. Both white and black customers must be treated the same

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Replies (1)
Pick n Pay
Pick n Pay's reply31 Dec 2019, 14:45
Official
Good day  Slindile,

Thank you for choosing Pick n Pay.
 
Please accept our apologies for the delay in response and any inconveniences caused to you.
 
We view this incident in a very serious light, we are busy addressing this with our management team.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
Kind regards,
The Pick n Pay Team