SM
Slindile M
1 reviews | Active since Feb 2019
26 Dec 2019, 15:19
Pick n Pay Lifestyle Centurion - Both black and white customers must receive same treatment
I went to Pick and Pay to buy a stove and a lady referred me to a guy called Steve , Steve refused to assist me , he was busy chatting to a lady about his upcoming weekend A left and tried to look for a stove by myself . A white woman approached him and asked for some assistance , he immediately stopped talking and walked the lady to another shelf. Both white and black customers must be treated the same
Helpful (0)
Replies (1)0
Replies (1)Pick n Pay's replyOfficial
31 Dec 2019, 14:45Good day Slindile,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply31 Dec 2019, 14:45
Official
Good day Slindile,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
