Pick 'n Pay License renewal does not work

Pick 'n Pays car license renewal does not work. They palm this process off to Claim Expert who are absolutely useless. I've been waiting for my license disc's for 3 weeks now. I can't cancel the request. I can't get a refund. I can't find out the status. I definitely won't be using this service again. A warning to all car owners, don't use this service.