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Gary D

1 reviews | Active since Dec 2018

15 Nov 2019, 13:38

Pick n pay let's us down.

Telephone lines never answered in P.E hypermarket. The number *** can just as well not exist. It just rings. No one seems to care at pnp. It sounds like a trevor Noah joke. The toll free number is also pathetic. ***. Once you call more than twice to resolve a issue, they dont answer. I wonder if it will even help to post something on hello Peter as it seems pnp is the only problem company in S.A. I hope many people read this post.

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Nov 2019, 16:37
Official
Good day Gary,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team