ZJ
Zulaiga J
1 reviews | Active since Jun 2020
12 Mar 2021, 00:48
Pick n Pay let down
Pick n Pay celebrated Raymond Ackerman 90th birthday by providing special offers to their clients for one day only. We arrived at the store at about 13.45.Most of the advertised items were sold out in the morning. This is according to the manager. There was no sign of this special birthday celebration any where in the shop. This is the birthday of the man who founded the brand but no effort was made to ensure there was enough stock for clients. How disappointing.
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Replies (1)
Pick n Pay's replyOfficial
12 Mar 2021, 09:38Good Morning Zulaiga,
Thank you very much for taking the time to address your concerns with us.
We sincerely apologize for any inconvenience caused to you due to the lack of stock availability.
We are going to review this with our management team and we will revert with feedback soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
Our Contact number is ***or Chat to us ***
Kind regards,
The Pick n Pay Team
Thank you very much for taking the time to address your concerns with us.
We sincerely apologize for any inconvenience caused to you due to the lack of stock availability.
We are going to review this with our management team and we will revert with feedback soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
Our Contact number is ***or Chat to us ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply12 Mar 2021, 09:38
Official
Good Morning Zulaiga,
Thank you very much for taking the time to address your concerns with us.
We sincerely apologize for any inconvenience caused to you due to the lack of stock availability.
We are going to review this with our management team and we will revert with feedback soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
Our Contact number is ***or Chat to us ***
Kind regards,
The Pick n Pay Team
Thank you very much for taking the time to address your concerns with us.
We sincerely apologize for any inconvenience caused to you due to the lack of stock availability.
We are going to review this with our management team and we will revert with feedback soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Sunday 08:00 - 17:00
Our Contact number is ***or Chat to us ***
Kind regards,
The Pick n Pay Team
Best regards,