Pick n Pay Lemontree Absolutely Shocking Service

Pick n Pay Lemontree is the worst for service and customer experience. Have been to this store several times. Was in the area on Friday and popped in to get a few things. What a shocking experience - the hot food counter - 5 ladies only two serving, having a conversation amongst themselves, not bothering to assist - 15 minutes to get one item. Bread counter, one lady serving, the Manager asks me where all the staff are, how would I know. He calls a lady from the hot food counter whereupon she gave him attitude, shouting at him and said she is not helping, it's her lunchtime - it's like they are doing you a huge favour. I did not even shop for the all items required. Does Pick n Pay not train their staff in customer service and attitude, clearly not, very bad reflection on the brand. Even the Manager does not have control over the staff and this is not the first time. If this is not bad enough, there were 4 gentlemen having a conversation, it was obvious they were senior management, I spoke loud enough for them to hear but they just carried on speaking to one another. Business is booming so why should they bother to retain customers, they only look to making a profit. They need more than one floor Manager and focus on their customer service. This has been the attitude on every occasion I have shopped there, they DEFINITELY WON'T SEE ME AGAIN with my hard earned cash.