LG
Lindiwe G
1 reviews | Active since Aug 2024
02 Aug 2024, 08:34
Pick n pay lemon tree
Lemon Tree branch I humbly ask you to please train or have revision training with your staff, some are very rude at the cash tills I wish I had even taken down the names of the two ladies at the 1st till at lemon tree today... how do u treat people badly because you have no change at the till... your store is not shopright, it has always given great service over the years but I'm really angry at the way you treat your customers! Please hire the youth who are really looking for jobs... a great customer service goes a long way!
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Pick n Pay's replyOfficial
03 Aug 2024, 15:24Hi Lindiwe, Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number ***: should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department.
They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number ***: should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department.
They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply03 Aug 2024, 15:24
Official
Hi Lindiwe, Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number ***: should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department.
They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
We are busy addressing this complaint with our Management Team & the relevant store who will be in touch with you. Please refer to this reference number ***: should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department.
They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,