Pick n Pay lack of interest in customers

<p>Bought a 6 pack long life low fat milk (PnP Branded). When I opened the milk there was water in the containers this was true for all of the 6 (no milk). I called the PnP line Helpline and spoke to the consultant but the disinterest was shocking. He indicated that they would follow up and give me feedback. This was 4 days ago still no feedback not even a email. What makes things worse is that I had to drive back to the mall (pay parking fuel etc) and exchange the items. I find the very dissapointing and will think twice before visiting Pick n Pay again</p>