LM
Lehlohonolo M
1 reviews | Active since Nov 2018
07 Nov 2018, 05:59
Pick 'n Pay is trash.
I recently bought a pack of ******s at the pick 'n pay in Matlosana Mall, I then proceeded to use about half of them only to realise later they had sold me goods that had expired back in 2016. Pick 'n Pay is such a trashy establishment, they clearly do not care about their customer health and safety.
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Replies (1)
Pick n Pay's replyOfficial
09 Nov 2018, 16:28Good day Lehlohonolo, Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you.
We have tried calling you on *** however the call cuts off without ringing.
Please email us your complaint to *** and advise of the product that y our had purchased that was expired. your post above does not allow us to see the product name or type of product purchased to enable us to address this with the relevant supplier & management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Vanitha Venketas Pick n Pay Customer Care Consultant.
We have tried calling you on *** however the call cuts off without ringing.
Please email us your complaint to *** and advise of the product that y our had purchased that was expired. your post above does not allow us to see the product name or type of product purchased to enable us to address this with the relevant supplier & management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Vanitha Venketas Pick n Pay Customer Care Consultant.
Pick n Pay's reply09 Nov 2018, 16:28
Official
Good day Lehlohonolo, Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you.
We have tried calling you on *** however the call cuts off without ringing.
Please email us your complaint to *** and advise of the product that y our had purchased that was expired. your post above does not allow us to see the product name or type of product purchased to enable us to address this with the relevant supplier & management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Vanitha Venketas Pick n Pay Customer Care Consultant.
We have tried calling you on *** however the call cuts off without ringing.
Please email us your complaint to *** and advise of the product that y our had purchased that was expired. your post above does not allow us to see the product name or type of product purchased to enable us to address this with the relevant supplier & management team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Vanitha Venketas Pick n Pay Customer Care Consultant.