Pick n Pay is the worst retail outlet as they lack customer services and the staff is bitter & sour towrads customers

I went to pay my rates at Pick n Pay on Saturday. The cashier made a mistake and accidentally loaded electricity instead of payment my rates.

The whole team at the store was hostile and refused to refund me or make the payment for the rates.

Now am sitting in the dark because the municipality decided to discontinue my electricity due to non-payment and not it's either I go and borrow money to pay and incur interest rates or I sit in the dark till end of the month.

Pick n Pay is not fair on this matter, what am I going to do with R500 electricity.

I told them since it's the cashier's fault the R500 should be taken from her till. Cost of living is high and I have to deal with this and a dark city in my house.