1 reviews | Active since Sept 2017
Pick n Pay is helping ********** to **** us
I app**** for police clearance certificate online and they told me to make a payment at either Pick n Pay, Boxer, Shoprite, Usave or Chackers in order fot them to release it. I then went to Pick n Pay last week to pay for my clearance certificate of which I didn't receive as yet. So no I want pick n Pay to refund me back my money because seemingly Pick and pay is working with **********. I made a payment of R549. 00 using WIcode ********** and now I want to have my money back
Hi Nokubongwa,
Thank you for taking the time to write to us.
Apologies for any inconveniences caused to you.
Kindly forward us a copy of your till slip received when this payment was done at our store to enable us to do a follow up for you.
Also forward us the communication you received advising you to make payment at a Pick n Pay store.
Email address: ***
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Should you need any further assistance please do not hesitate to contact us on the below numbers provided.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards,
Vanitha Venketas
Hi Nokubongwa,
Thank you for taking the time to write to us.
Apologies for any inconveniences caused to you.
Kindly forward us a copy of your till slip received when this payment was done at our store to enable us to do a follow up for you.
Also forward us the communication you received advising you to make payment at a Pick n Pay store.
Email address: ***
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Should you need any further assistance please do not hesitate to contact us on the below numbers provided.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards,
Vanitha Venketas