IC
Ismail C

1 reviews | Active since Apr 2011

07 Dec 2016, 14:55

Pick n Pay Ice Cream

<p>My wife and I purchased blueberry and vanilla ice cream from your Steeledale store only to discover last night that the tub was half empty. It was a sealed tub so I cannot understand how the tub could have been half empty. I would appreciate an urgent response as I am truly disappointed and dissatisfied with the product that I have purchased.</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply08 Dec 2016, 16:13
Official

Good day Mr Ismail,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas

IC
Ismail C's update13 Dec 2016, 15:08
Reviewer Update

I am still waiting for a response. Truly *********** service.