1 reviews | Active since Jul 2016

29 Mar 2021, 07:55

PICK N PAY HYPERMAKER - WHAT WENT WRONG

Well, venting time for Pick n Pay Hypermarket Port Elizabeth. What a disappointing trip Sunday 28/03/2021. Service was poor, month end and limited tills open, shop didn't feel clean at all. What is going on with the Pick n Pay group. I would rather shop somewhere else than go there again

0
Replies (1)
Pick n Pay
Pick n Pay's reply29 Mar 2021, 11:50
Official
Good morning Charmaine,  

Thank you for taking the time to address your concern with us.   

Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at one of our Hypermarkets and for any inconvenience caused to you. 

Rest assured we will be addressing this with our management team and feedback will be provided to you soonest.  

We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.  

Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday             08:00 - 17:00  Our Contact number is ***or Chat to us on *** 

Kind regards, The Pick n Pay Team 

Best regards,