1 reviews | Active since Apr 2017
Pick 'n Pay Hyper Market Lifestyle Centurion TERRIBLE CUSTOMER SERVICE!!!!!!
<p>Most terrible customer service I have seen, we go to this place atleast 2 -3 times a week, because the , tonight is he second time that we stand in a long queu at a till as soon as we get to the front they put the till sign closed on the counter (till no 16), we then mentioned that we have been standing in the queu for atleast 10min already, with bad attidude from the lady thats working at the till and refusing to help us she eventually helped us, we then spoke to the mananger which just appologised and did nothing to resolve the matter, there are allot of tills but as soon at its 17:40 tills start cashing up, just forget to go and shop here because you will not get helped, they say they close at 18:00 but 20min before the time tills are closed. TERRIBLE CUSTOMER SERVICE!!!!!!</p>
Cashier was : Mmaphefo M Maake
Cashier was : Mmaphefo M Maake
Good day Hannes,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Hannes,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
