Pick n pay hyper by the Sea

My dad Purchased a fridge and on the delivery day it never came . He contacted the store and only then was he told there was no stock and the current one was damaged . I spoke to the department manager Neeran and I was told if he was in the same position , he would take the demo. No customer experience at all. Apparently I was going to have to wait 2 weeks . Few days later I called and spoke to Evasen . He assisted me. He called often with an update . Eventually within a week I recieved the fridge . Evasen’s customer service was out of this world . He updated me on every move from the time he ordered it till the time he arranged for delivery to my house . He has great customer skills and goes the extra mile for a customer