1 reviews | Active since Apr 2017
Pick n pay Hyper Boksburg online shopping
<p>I ordered online from pick n pay hyper Boksburg and once again most of my order wasn't delivered. How can there be no replacement for Weetbix, tomato paste, apples, bread rolls, yoghurt and pasta??????</p> <p>I pay for delivery so that i dont have to go to the shops and now i still have to go because of lazy or retarded staff members not doing there job.</p> <p>And this is not the 1st time and doesnt matter if you complain they just dont care.</p>
Good day Emma,
Thank you for taking the time to write to us regarding your online order.
Please accept our sincere apologies for the out of stock items.
We apologize for the unavailability of certain products due to the relocation of our online fulfillment business. This is a massive undertaking and no easy feat to move and consolidate all our current Gauteng fulfillment stores into one dedicated online fulfillment store.
This has resulted in a situation where some products have become temporarily unavailable whilst we are busy with the transition. The online team have experienced a few teething issues, as with any move of this size, which has obviously impacted our customers.
We are confident we will be able to offer a much better experience with improved stock availability and levels of service once we have completed this move.
Kind regards,
Vanitha Venketas
Good day Emma,
Thank you for taking the time to write to us regarding your online order.
Please accept our sincere apologies for the out of stock items.
We apologize for the unavailability of certain products due to the relocation of our online fulfillment business. This is a massive undertaking and no easy feat to move and consolidate all our current Gauteng fulfillment stores into one dedicated online fulfillment store.
This has resulted in a situation where some products have become temporarily unavailable whilst we are busy with the transition. The online team have experienced a few teething issues, as with any move of this size, which has obviously impacted our customers.
We are confident we will be able to offer a much better experience with improved stock availability and levels of service once we have completed this move.
Kind regards,
Vanitha Venketas