JV
Jannie V
1 reviews | Active since Dec 2013
03 Apr 2020, 18:19
Pick n Pay Hyper, Bloemfontein
I have complained to the manager of the Bloemfontein Hypermarket on numerous occasions but to no avail. The customer is completely ignored at the till. The employees are busy with a running conversation over the head of the customer. I was there again today and going through the till it is impossible to keep a distance from the cashier and the packer. The packer however is not quiet for a second and is conducting a non stop conversation on the top of her voice right in your face with spittle spraying everywhere. Onto the customer and the produce that she is packing.
Helpful (0)
Replies (1)0
Replies (1)Pick n Pay's replyOfficial
07 Apr 2020, 07:14Hi Jannie,
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns, Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns, Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply07 Apr 2020, 07:14
Official
Hi Jannie,
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns, Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us regarding your concerns, Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Best regards,
