1 reviews | Active since Jul 2014
Pick n Pay home shopping. Don't bother.
I ordered some stuff online for home delivery - first time ever. I booked the slot 9-10am for 26 February 2018. They change the delivery slot to 9-12. Except it's now 3pm and I've heard NOTHING from them. No communication whatsoever. This isn't service. I won't bother again.
Good day Michelle,
Thank you for choosing Pick n Pay and your recent online order.
Please accept our sincere apologies for the poor online service delivery experience.
We are busy addressing this with the online fulfilment store. Kindly take note that your fulfilment store does not have hourly delivery slots as they do their own deliveries and need time to prepare their orders.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Michelle,
Thank you for choosing Pick n Pay and your recent online order.
Please accept our sincere apologies for the poor online service delivery experience.
We are busy addressing this with the online fulfilment store. Kindly take note that your fulfilment store does not have hourly delivery slots as they do their own deliveries and need time to prepare their orders.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas