Pick n Pay Head Office - the phone is never answered.

Having tried to phone PnPay Head Office on several occasions, I have now given up hope of ever speaking to anyone there. When you phone there are options and one of them is to hold for an available operator. Well, there can be only two reasons for the non-response (a) there is no operator or sadly the operator has moved on or (b) their switchboard has a permanently defective incoming line. Shocking service.