1 reviews | Active since Oct 2010
Pick ‘n Pay Head Office should really pay the Pick ‘n Pay Store in LEVYVALVE, UITENHAGE
At present it is the most disgusting store in the Uitenhage/Despatch/Port Elizabeth including those of their major competitors.
It is dirty no matter what time of day you enter the store.
The disgusting smell in the store especially in the vicinity of the fridges is absolutely **********.
My son actually contracted food poisoning after eating cold cuts purchased from this store.
(the cold cuts were consumed the same day of purchase)
I would certainly recommend that the Health Inspector pays this store a visit.
The floor tiles are also broken which poses a serious Safety Risk especially for older and physically challenged customers.
Apart from the above mentioned issues, the staff are aggressive and unfriendly.
Customers have to wait while the staff are having private conversations before they are attended to.
At the check-out tills, a staff member stands yelling “NEXT” at the customers waiting in line when another check-out counter becomes available despite there being an electronic system in place.
Should there be “SPECIALS” advertised, the staff sweep the shelves clean before actual customers have a chance to purchase anything.
I have personally witness staff members at this staff packing trollies full of the “SPECIALS” for their own purchase.
I don’t have an objection to the staff purchasing items that are on SPECIAL but surely they should be limited to what they can purchase.
I have been a customer of Pick ‘n Pay, Levyvale ever since the store opened however, I will certainly be taking my business to their competitors.
Hi Natalie,
Thanks for taking the time to address your concerns with us.
Apologies for any inconveniences caused to you and your family members.
We have done a follow up on this and have been advised that this complaint has been addressed via our Face book platform and is currently being attended to by Raymond from the Uitenhage store.
Raymond has advised that he has made contact with you and that arrangements have been made to with him during the course of the week or on your next visit to the store.
We value you as a Pick n Pay customer and appreciate your feedback.
Kind regards
Vanitha Venketas
Hi Natalie,
Thanks for taking the time to address your concerns with us.
Apologies for any inconveniences caused to you and your family members.
We have done a follow up on this and have been advised that this complaint has been addressed via our Face book platform and is currently being attended to by Raymond from the Uitenhage store.
Raymond has advised that he has made contact with you and that arrangements have been made to with him during the course of the week or on your next visit to the store.
We value you as a Pick n Pay customer and appreciate your feedback.
Kind regards
Vanitha Venketas
