Pick 'n Pay have been without stock for days and days, and the staff are rude!

It appears that there has been no delivery of supplies for days. I was at the Vaal Mall branch on Saturday, Sunday and now today - NO POTATOES, NO TOMATOES and the list goes on, and when raising this with the customer service desk I was informed the issue was that DC had not delivered the produce / stock and that no one had any idea when this might be expected.

I then went to purchase a piece of chicken, and as it was only one item, went to the counter where the lotto is purchased, only to be chased on to the cigarette counter by a rude and miserable creature and her cronies.

Off I went to the cigarette counter, where there appeared to be two queues and joined behind a young man. We were then rudely and unceremoniously redirected to another queue by someone with a major attitude of self importance and a huge chip leaning on her one shoulder - in my opinion.

The young man and I duly joined the other queue and were subjected to mutterings from said rude person.

The young man was assisted and although she was free, I was glared at. Eventually she told me to approach and as I did so, from the side that I had been arrived another lady who she was about to serve and leave me high and dry. I said that it was my turn, and if she could have cut me down with the withering look that she gave me, she would have done so. She was not impressed when I informed her that I found her to be unprofessional in the extreme and rude to boot!

I asked her for her name, and she told me it was Msibi. I told her she was rude, insubordinate and had no people s****s! She had no respect for clients whose patronage paid her salary!

In addition, my Smart Shopper Card was not requested for the purchase - but the person after me was requested to present her Smart Shopper Card. Attitude problem of note!

I proceeded back to the client services desk and informed the three ladies there - one seated and two others in uniform who were loitering in the area, and the lady frying onions also overheard me complain about the rude, unprofessional belligerent woman.

They all thought it was a big joke - which really irritates me. I told them that the were to inform Johan Loots that I had brought the two matters to their attention, but I will not hold my breath, as I think that it is a prerequisite for half of the staff at the branch to have an attitude problem. Despite raising other issues with the manager previously, it is clear that nothing has been done. I gave them my name as well.

Having said all that, I must compliment the gentleman at the vegetable section - who is an absolute ray of sunshine with a sunny disposition. The ladies can all learn from him. He is always helpful and charming! He deserves an award!