KS
Kashenka S

1 reviews | Active since May 2017

23 Jul 2019, 18:42

Pick 'n Pay has pathetic service

Pick & pay in Vaal Mall has absolutely pathetic service... No name badges, the supervisor can't greet or explain why it's taking so long to sort out a problem, if you advertise a special, tell your employees about it!! & employees communicate with your customers when there is a problem

0
Replies (2)
Pick n Pay
Pick n Pay's reply24 Jul 2019, 14:35
Official
Good day Kashenka Stephenson, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team 
KS
Kashenka S's update12 Aug 2019, 15:41
Reviewer Update
Pick & pay called me the next day & fixed the problem!
Great Service from Hannelie!