PICK N PAY HAS NO HEART

I have tried sourcing a Springbok supporters T shirt for one of the drivers that deliver to our company. After establishing that there are only 4 Tshirts left in his size at the Menlyn Mall Pick n Pay Clothing, I contacted them and asked them to please keep one aside for him. I notified him and he was so grateful that we finally managed to find him one. He asked whether he would be able to collect on Saturday as it would not be possible with his work hours during the week. I phoned this store back and the lady who answered the phone said that they were only able to hold this for 24 hours. I requested to speak to the manager to explain the situation to her as this was an individual who would be especially travelling there via taxi to purchase this shirt using a gift card that we at reception had given to him. I would be heartbroken if he went to all this trouble to find that it had been sold.

The store manager was not only rude but was not willing to offer any other means of securing this shirt, which I would have been willing to entertain.

Where your Ubuntu spirit Pick n Pay???