PL
Phele L

1 reviews | Active since Aug 2015

11 Aug 2015, 18:28

Pick n Pay-Groblersdal selling expired 500 ml coke

I bought about 10 500 ml coke bottles in Pick n Pay-Groblersdal on my way to Gauteng yeasterday(10 August 2015) and only realised that they expired on 06 August 2015! Unfornately I lost my slip but I phoned your customer care line and spoke to Kelvin(ref number ***) complain about this. He said that I must take the expired cokes to any branch in my are(Ekurhuleni) but it will be on the branch manager's discretion whether to exchange or not and I feel that is not good enough.<br> <br> I respect Pick nPay and dont expect you to sell expired stuff to the public. I think they are still selling expired cokes even today because I bought them at around 13h00 yesterday. By the way I used my bank card to buy at Pick n Pay so it will be easy to trace back if I bought or not.<br>

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Aug 2015, 08:18
Official
Hello Phele Lenonyane,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***