Pick 'n Pay Greenstone - Customer service from hell

<p>I have had a few bad experiences with Pick 'n Pay Greenstone but the experience on Friday 23 June was the last.</p> <p> </p> <p>Firstly, my wife and I have been stopped 3 times by security leaving the store (after buying a substantial amount) accussing us of not paying for our trolley(even though it's in packets and we have the slip). They then proceeds to waste our time by reading through every SINGLE item on the list and checking it in the basket. Being accussed of ******* after giving pick n pay a lot of business isn't exactly great customer service.</p> <p> </p> <p>We find the staff to be unfriendly, moody and never helpful. Which leads me to a lady named Tshidi. She was so rude to my wife on Friday, it boiled my blood that you can call this service.</p> <p> </p> <p>After arriving to pay she firstly greets us by chucking (and i mean literally throws) the closed sign at us and says "Put this on your trolley".</p> <p>After doing so she says "I have no packer" and doesnt even offer to help or find a packer. My wife asked her to call somsone and she ignored her. So i ended up packing my own packets,</p> <p>She drops the tomato paste on the floor and just points to my wife to pick it up.</p> <p>The closed sign dropped on the floor, which we didn't notice because we were too busy fulfilling another pick n pay employees job by packing, so another customer came behind my wife. So Tshidi responds by saying "Now he doesn't know it's closed because you didn't pick up the sign off the floor, now i have to help him too!"</p> <p> </p> <p>She is the rudest pick n pay employee i have ever come across, which is surprising since they are all quite rude and lack customer service, and your security guards treat us like we are *********.</p> <p>I do hope this is treated seriously, otherwise i'll never be shopping at Pick n Pay again.</p>