VA
Vaughan A
1 reviews | Active since May 2015
06 Feb 2016, 12:55
Pick n Pay gives 30 min notice for no delivery
Pick n Pay only bothered to let me know 30 minutes before the scheduled delivery time that they won't make the delivery. Calling the call centre just got me advised that they won't deliver for another 3 days. But I can collect in 2 days. They won't even let me go pick it up.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
08 Feb 2016, 08:34Hello VaughanRA,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Pick n Pay's reply08 Feb 2016, 08:34
Official
Hello VaughanRA,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***