nM
nompumelelo M
1 reviews | Active since Dec 2015
19 Dec 2019, 11:32
Pick n pay gift voucher query
My name is Nompumelelo Moleya I am very upset with pick n pay greenstone.i bought groceries on Tuesday 2019/12/17 using my voucher as I have putting money from january, they swiped my card after they told me that their system is offline and my money has been taken away from the card.they send us home without groceries and told us they will fix the problem next day up until now problem not been fixed and my children are starving at home
Helpful (0)
Replies (9)0
Replies (9)
Pick n Pay's replyOfficial
19 Dec 2019, 12:15Good day Nompumelelo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply19 Dec 2019, 12:15
Official
Good day Nompumelelo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
nM
nompumelelo M's updateReviewer Update
19 Dec 2019, 12:37Good day
Thank you for promp respond kindly please pls request management to speed up the process I have 18 months baby without food at home
Thank you for promp respond kindly please pls request management to speed up the process I have 18 months baby without food at home
nM
nompumelelo M's update19 Dec 2019, 12:37
Reviewer Update
Good day
Thank you for promp respond kindly please pls request management to speed up the process I have 18 months baby without food at home
Thank you for promp respond kindly please pls request management to speed up the process I have 18 months baby without food at home
nM
nompumelelo M's updateReviewer Update
19 Dec 2019, 13:24It pains me that I have been saving money from January to my pick n pay voucher so that I can buy food for my children and now my children are starving two days going to bed with empty stomac I am deeply hurt
nM
nompumelelo M's update19 Dec 2019, 13:24
Reviewer Update
It pains me that I have been saving money from January to my pick n pay voucher so that I can buy food for my children and now my children are starving two days going to bed with empty stomac I am deeply hurt
nM
nompumelelo M's updateReviewer Update
19 Dec 2019, 13:38I don't understand why is so difficult to reverse my money back my husband is been going up and down to pick n pay are going to refund him his travelling cost
nM
nompumelelo M's update19 Dec 2019, 13:38
Reviewer Update
I don't understand why is so difficult to reverse my money back my husband is been going up and down to pick n pay are going to refund him his travelling cost
nM
nompumelelo M's updateReviewer Update
19 Dec 2019, 13:45If anything can happen to baby as his been crying for food since yesterday pick n pay will take a blame what I'm asking pls reverse back my money
nM
nompumelelo M's update19 Dec 2019, 13:45
Reviewer Update
If anything can happen to baby as his been crying for food since yesterday pick n pay will take a blame what I'm asking pls reverse back my money
nM
nompumelelo M's updateReviewer Update
19 Dec 2019, 14:02How can pick n pay be so cruel while my children are starving to death for how long I am suppose to wait my baby is crying for food pls reverse my money now
nM
nompumelelo M's update19 Dec 2019, 14:02
Reviewer Update
How can pick n pay be so cruel while my children are starving to death for how long I am suppose to wait my baby is crying for food pls reverse my money now
nM
nompumelelo M's updateReviewer Update
20 Dec 2019, 08:35Yet another day of sadness and pain watching my 18 months baby starving to death because pick n pay don't want to reverse my money back.i went back to pick n pay in greenstone yesterday still same story.pls in the name of God pay back my money or I am going to community radio station or news papers to seek for help
nM
nompumelelo M's update20 Dec 2019, 08:35
Reviewer Update
Yet another day of sadness and pain watching my 18 months baby starving to death because pick n pay don't want to reverse my money back.i went back to pick n pay in greenstone yesterday still same story.pls in the name of God pay back my money or I am going to community radio station or news papers to seek for help
nM
nompumelelo M's updateReviewer Update
20 Dec 2019, 10:10Pick n pay in the name of God I want my money back
nM
nompumelelo M's update20 Dec 2019, 10:10
Reviewer Update
Pick n pay in the name of God I want my money back
nM
nompumelelo M's updateReviewer Update
20 Dec 2019, 12:27Thank you pick n pay we received our groceries today
nM
nompumelelo M's update20 Dec 2019, 12:27
Reviewer Update
Thank you pick n pay we received our groceries today