JL
Joanne L

1 reviews | Active since Sept 2018

06 Sept 2018, 16:37

Pick n Pay Genesis Fairmount

Genesis Pick n Pay Faitmount Kosher Delhi - shocking - placed an order for fried chicken on Tuesday for Thursday and when I went to fetch it they lost the order and when it was found they had not made the chicken - now nothing for supper - disgusting!!

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Sept 2018, 08:48
Official

Good day Joanne,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received a the Fairmount store.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas