PB
Petrus B
1 reviews | Active since Jun 2019
29 Jun 2019, 15:12
Pick n Pay *****
Twice this week I have been going to pick and pay to buy stuff. Today when I went to go buy my groceries I noticed that the amount is totally wrong as they are running the 52th birthday specials. When I confronted the front manager about it she told me that the system is not online for the specials so they can't help us. We had to pay full price for all the things. There was no sign up in the shop, tills or even by the door about this. This is ***** what they are committing. They had a very unhappy attitude about this. I will never buy again from them and will spread the word in so many ways if I do not get feed back.
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Replies (2)
Pick n Pay's replyOfficial
01 Jul 2019, 11:31Good day Petrus Botha,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply01 Jul 2019, 11:31
Official
Good day Petrus Botha,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
PB
Petrus B's updateReviewer Update
16 Jun 2020, 11:20Thank you to management for assistance in the issue. It was resolved in an excellent way.
PB
Petrus B's update16 Jun 2020, 11:20
Reviewer Update
Thank you to management for assistance in the issue. It was resolved in an excellent way.