SP
Sello P

1 reviews | Active since May 2016

13 Jan 2017, 17:34

Pick n pay festival Mall is a **** of S****t

<p>Pick n pay festival Mall is a **** of S****t,I went there trying to buy with RCS card they want me to phone RCS to confirm what the **** is that, why other store we don’t phone e.g if I go to edgars or truworth or even pick n pay east rand mall they don’t phone Card department to confirm you are the right owner of the card holder, I think that Festival Mall(Kempton park) store manager must stop managing that store like a ****a shop we are in a real world.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply14 Jan 2017, 09:35
Official

Good day Sello Prince,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas