1 reviews | Active since May 2016

05 May 2016, 15:45

Pick 'n pay farrarmere

I went to Pick 'n Pay(farrarmere)to buy a cake for my fathers birthday. We got home, opened the box and the cake smelt like old mouldy bread! It had the most ********** taste. After going back to complain, the so called "managers" did not seem at all very apologetic or caring about their products that they sold.

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Replies (1)
Pick n Pay
Pick n Pay's reply09 May 2016, 07:21
Official

Dear Cecilia 

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused,  and for the poor quality of the Cake.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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