LD
Lionel D
1 reviews | Active since Jun 2021
01 Aug 2022, 13:36
Pick n Pay Family Store Winklespruit **** google play cards
They are sell illegitimate and ********** Google play cards. On two separate occasions we have purchased R150.00 Google Play cards and on each occasion they where not valid and not credited to my account. On they first occasion they managed to provide a solution after nearly 2 weeks, then the next time, they simply claimed deniability and passed the buck to google. In this they actually first told us that the vouchers redemption timeframe had elapsed and is not refunds.
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Lionel D's updateReviewer Update
01 Aug 2022, 17:13Lionel Dowling
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LD
Lionel D's update01 Aug 2022, 17:13
Reviewer Update
Lionel Dowling
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LD
Lionel D's updateReviewer Update
15 Aug 2022, 10:31Hello.
I am following this thread and wish to proceed. Reference number is acknowledged however as a customer services response i believe that more direct communication are to be initiated and conducted from your company services department themselves.
We had since had a more direct contact with a more "senior" management figure at this specific branch, that wouldn't speak to me until he had taken his lunch break, only to receive a phone call from him later denying accountability with contradiction to our complaint that this was the second time that this has happened to us when purchasing a google play card. He further goes on to make conical suggestions of what we should be doing with our time, rather than complaining.
I am following this thread and wish to proceed. Reference number is acknowledged however as a customer services response i believe that more direct communication are to be initiated and conducted from your company services department themselves.
We had since had a more direct contact with a more "senior" management figure at this specific branch, that wouldn't speak to me until he had taken his lunch break, only to receive a phone call from him later denying accountability with contradiction to our complaint that this was the second time that this has happened to us when purchasing a google play card. He further goes on to make conical suggestions of what we should be doing with our time, rather than complaining.
LD
Lionel D's update15 Aug 2022, 10:31
Reviewer Update
Hello.
I am following this thread and wish to proceed. Reference number is acknowledged however as a customer services response i believe that more direct communication are to be initiated and conducted from your company services department themselves.
We had since had a more direct contact with a more "senior" management figure at this specific branch, that wouldn't speak to me until he had taken his lunch break, only to receive a phone call from him later denying accountability with contradiction to our complaint that this was the second time that this has happened to us when purchasing a google play card. He further goes on to make conical suggestions of what we should be doing with our time, rather than complaining.
I am following this thread and wish to proceed. Reference number is acknowledged however as a customer services response i believe that more direct communication are to be initiated and conducted from your company services department themselves.
We had since had a more direct contact with a more "senior" management figure at this specific branch, that wouldn't speak to me until he had taken his lunch break, only to receive a phone call from him later denying accountability with contradiction to our complaint that this was the second time that this has happened to us when purchasing a google play card. He further goes on to make conical suggestions of what we should be doing with our time, rather than complaining.