Pick n pay

On 4th January 2022 my PnP Smartshopper card, which is also a credit card, was cloned by staff at PnP Herm**** and R14 276.78 was purchased in Auckland Park, on 4th Jan.

On reporting this to the "Manager on Duty", I was told "not his staff, maybe a customer in the que"

To date (1/4/22) I have not had a apology from PnP or RCS Group (who manages the accounts)

The only correspondence to this case was that I can fetch a new card and that they are handing me over to their Collections department.

Just want the readers to be vigilant I did make a ***** case with SAPS.

Regards Mariana Nelson ***