WJ
Wayne J

1 reviews | Active since Nov 2016

29 Nov 2016, 23:02

Pick 'n Pay Express ******* courtesy of the Pick 'n Pay name...

<p>I just went down to the local BP Garage which has a Pick 'n Pay Express attached, when at first it opened it was a pleasure and convenient but I started to feel I was paying more but I don't price watch so I was not sure, well so much for that, I smoke, and went to "pick up" ciggies for myself and a crunchie for my daughter, imagine my shock to be told my smokes (Pall Mall Red) are R27,45 where under normal circumstances they are at the most R25,50 from a corner cafe, and average R24,00, on top of this when I commented (are you crazy ?) the woman behind the counter shouted at me and walked away, another cashier completed the transaction and I left, while I expect to maybe pay more at a "normal" garage shop I've never been asked this much and that by a shop bearing the Pick 'n Pay name. (Dissapointed)</p>

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Replies (2)
Pick n Pay
Pick n Pay's reply30 Nov 2016, 17:25
Official

Good day Wayne

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate shopping/product experience.

We will address the issue with our management team and will be in touch with feedback.

Kind Regards

Senabelo Ndlovu

WJ
Wayne J's update30 Nov 2016, 20:05
Reviewer Update

I think the following justifies my initial comments in no uncertain manner, to be charged so much extra is just ********, I will never use P&P "express" again, I cannot upload another photo but I have my receipt from my "normal" Pick 'n Pay store, price for the exact same item R23,50 so a R4,00 difference ! Really, what a ripoff. Just a pity there is not a "zero" star rating...