Pick n Pay egg on their face? or just in their Bread including rolls and buns?

Hi All

Please see complaint sent to Pick n Pay, regarding using eggs in their bread rolls, bread, and buns and not advertising this on their labels or in the store

This is unfair to us hindus who observe a fast and buy bread thinking it is eggless.

"I came to the Bluff Store yesterday and was in the process of purchasing chelsea buns with custard , so I stopped at the bakery and asked the assistant, if this had eggs, she said yes, the premix has eggs so I asked her what does she have that does not have eggs, she said they use the premix in everything, and the premix has eggs , I asked her if that included the rolls and buns, she said yes, I asked her to please double check as , as far as I know there is no eggs in rolls or buns, she went to the back , spoke to the bakery manager and she came back to me to confirm they use the premix and it definitely has eggs, they checked the premix ingredients, I was shocked as the label on the rolls definitely do not indicate that there is eggs, I explained to her that we are fasting, and we do not eat eggs, and it is unfair to us customers , it is not on the label for the customer to see, neither is it marked at the bakery, and this includes the bread the store bakes. I asked her if it is the same for all Pick n Pay stores, and she said yes, as they get the premix and they have instructions to follow, I then spoke to the store manager, Evienne, and he confirmed that Pick n Pay a while ago changed from a 25% premix with no eggs to a 20% premix with eggs, he then called the Bakery Director at head office who verified this, he even asked the Director why this was not on the labels, at the end of this, its a sorry there is nothing we can do, the product does have eggs, this is very disrespectful to our custom and religion and I need this matter taken up, it is not fair and it is discriminative for pick and pay to do this to their customers, please provide urgent feedback, this matter is also being reported to the Hindu Association and the public. Thank you Neethi Chetty"

At the time of sending this to you, I have not had a response from Pick n Pay yet.

Please take this matter up and we need to spread the work, as people need to know that Pick n Pay does not support or think it is important for their customers to know that their baked items, including bread rolls, buns, bread etc all use a premix that has egg in it. It is offensive and disrespectful to our religion

Please advise Thank you Neethi