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jeandre P
1 reviews | Active since Apr 2019
14 Nov 2019, 12:00
pick n pay eerste rivier old stock
i am disgusted by pick n pay eerste rivier for selling old out dated stock. i went to purchase some cream at pick n pay on the 13.11.2019 . just before using the cream i checked the date and the cream best before date was the 11.11.2019 the cream was old and smelly i am really disgusted by you guys i called the head office lizele told me she will call the manager of the store right now as there phone lines are not working at pick n pay i still did not get a call from the manager this is bad customer service.
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Replies (1)Pick n Pay's replyOfficial
18 Nov 2019, 11:36Good day Jeandre, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Management Team to be addressed with the supplier and relevant merchandiser.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Pick n Pay's reply18 Nov 2019, 11:36
Official
Good day Jeandre, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our Management Team to be addressed with the supplier and relevant merchandiser.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
