1 reviews | Active since Jun 2012
Pick 'n Pay - Edenvale Greenstone - Bag ******
Security failed to respond to stop ******* . My bag was taken form me by people pretending to work there. They came to me acting like the staff and telling me about specials in shop only to ***** my bag with all belongs. CCTV camera caught them and by the time they have respondeded was already too late.I advice people to watch out for this Pick 'n Pay in Edenvale Greenstone Mall for it is probably not the first time this has happend. Responding on my Son's hellopeter account.
Good day Dawid,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Dawid,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua