TB
Tayla B

1 reviews | Active since Jan 2020

29 Aug 2025, 13:57

Pick n Pay

This new ASAP app is one of the worst delivery services I've used. With all the new additional cost such as estimated cost and buffering amount,I was charged over R500 for NOTTING. I find the extra cost charged in a ********* business practice as it clerely stated on the app I would only be charged for items in which was delivered,which is definitely NOT THE CASE.

The fact that I have to have numerous calls with consultants who don't even understand this practice themselves is not only concerning but extremely frustrating.

0
Replies (1)
Pick n Pay
Pick n Pay's reply04 Sept 2025, 14:38
Official
Hi Tayla,

We are busy following up on this with the Asap Support Team.

Kind regards,
The Pick n Pay Team