CJvR
Christine Janse van Rensburg

1 reviews | Active since Oct 2025

15 Oct 2025, 11:04

Pick n Pay dropped the ball several times in one month

Dear Pick n Pay

I am a very unhappy customer today.

Mid September I bought meat from PnP in Gordons bay. went straight home and lit the fire. When we dished up, we realized that the pork rashers were off. This spoiled all the meat, which meant that we had nothing to eat but potato salad. I returned it still hot off the fire. Granted they refunded the rashers but what about the rest of the meat that was also spoiled?

FYI: my husband was in the store about a week ago and he heard the manager telling the butcher to remove a shelf of meat and rewrap them. This is why we get meat that is spoiled but not past the sell by date. Big concern in health and safety for you.

Then 2 weeks later, I bought meat from the PnP in Sanctuary mall in Somerset west. This time the marinated pork kebabs were off, like literally green. and once again spoiled the other meat which was steak kebabs. Another Saturday Braai was ruined and hard earned money was lost.

Yesterday early evening my husband bought me flowers from the PnP in Waterstone. I was not feeling well, thus the flowers. This morning when I got up I was furious when I saw my surprise flowers for the first time because the flowers were wilted, And yes, they were in water. (see photos attached) I asked him from which dustbin did he get this. He is livid as his nice gesture to make me feel better only made the situation a lot worse.

Pick N Pay has seriously dropped the ball on 3 occasions now in less then a month.

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