IM
Ishie M
1 reviews | Active since Dec 2015
02 Sept 2022, 14:23
Pick n Pay drivers!!!!!
One of your drivers bumped my car, damaging it in February this year. Thats more than 6 months ago. I am still waiting for your insurance company to pay for it. I have been given a run around for so long. I have had to provide 2 quotes as well as a letter from my insurance. What is the delay????
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Replies (2)
Pick n Pay's replyOfficial
06 Sept 2022, 09:18Hello Ishie,
Thank you for reaching out to the Pick and Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. We do apologize for the inconvenience caused for one of our drivers bumping into you.
Kindly advise if you have spoken to the store regarding the issue of one of our drivers.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
The Pick n Pay Team
Thank you for reaching out to the Pick and Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. We do apologize for the inconvenience caused for one of our drivers bumping into you.
Kindly advise if you have spoken to the store regarding the issue of one of our drivers.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
- WhatsApp: ***
- WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1
- Call us on: ***
- Email us on: ***
The Pick n Pay Team
Best regards,
Pick n Pay's reply06 Sept 2022, 09:18
Official
Hello Ishie,
Thank you for reaching out to the Pick and Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. We do apologize for the inconvenience caused for one of our drivers bumping into you.
Kindly advise if you have spoken to the store regarding the issue of one of our drivers.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
The Pick n Pay Team
Thank you for reaching out to the Pick and Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. We do apologize for the inconvenience caused for one of our drivers bumping into you.
Kindly advise if you have spoken to the store regarding the issue of one of our drivers.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
- WhatsApp: ***
- WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1
- Call us on: ***
- Email us on: ***
The Pick n Pay Team
Best regards,
IM
Ishie M's updateReviewer Update
06 Sept 2022, 11:32Yes, i have addressed it with the store and tgey have referred me to pnp asap. Who are absolutely useless.
IM
Ishie M's update06 Sept 2022, 11:32
Reviewer Update
Yes, i have addressed it with the store and tgey have referred me to pnp asap. Who are absolutely useless.