1 reviews | Active since Jun 2018
Pick 'n Pay Down jackets - Do not buy!
I recently purchased a down jacket from a Pick 'n Pay Clothing store. Since the first wear, it has been shedding down feathers everywhere. Regardless, I have worn it a handful of times, hoping that the shedding would stop the more I wear it. It doesn't stop. Ever. If I had known this, I would have spent my R600+ elsewhere. Quality is lacking substantially at Pick 'n Pay Clothing.
Good day Chante Viljoen,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality. Please send us pictures of the jacket showing the label to *** so we can escalate this to our clothing division.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Chante Viljoen,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality. Please send us pictures of the jacket showing the label to *** so we can escalate this to our clothing division.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua