Pick n pay don't even deserve a single star,they deserve zero rating, I have a new smart shopper card that I can't load because they keep on telling me I'm already registered, I opted to speak to an agent who ended up directing me to their rating survey w

Pick n pay don't even deserve a single star,they deserve zero rating, I have a new smart shopper card that I can't load because they keep on telling me I'm already registered, I opted to speak to an agent who ended up directing me to their rating survey without even telling me if the old card is cancelled, then I opted for another agent,who's response was more of an automated robot system that real agents, anyone who is reading this complaint, try the agent option on WhatsApp and you'll discover the response is automated, we have the biggest retail food store in South Africa whereby you cant register your new smart shopper if you lost the old one, not to mention the fact that you where at their store were the are cameras when given a new card but when you register the new one they come up with automated security features as if someone would want to ***** a smart shopper card while all they had to do was take a photo of you at their store when they give you the card, here is my message for the pick n pay senior members, please try to do some work yourselves because maybe something right might be done, stop trying to throw everything on your workers or automated robots you senior members claim that are agent, lastly please move with the times it's 2022 I cannot struggle in this age about smart shopper, you need customers you should jump when I need assistance instead you throw me an automated robot on WhatsApp, learn the usefulness of automated robots are before you expose your laziness to work, your interest in making money is exposed rather than providing good service to your customers, I have a lot of things to be doing in 2022 than to be stuck up trying to register a smart shopper card, so pick n pay, please pick n serve your customers